Business Latencies
When you look at all the ways that an organization tries to improve their
business, they all come down to a single goal. Efficiency. The investment in the most recent technologies such as phone systems, computers, and computer software is done with the explicit hope these investments will increase organizational efficiency. Similarly, investing in training is done with the expectation that the training will result in a smarter staff, one that
makes fewer mistakes and takes less time to do routine tasks.
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