From Personnel Manager to Chief Human Capital Officer

FROM PERSONNEL MANAGER TO CHIEF HUMAN CAPITAL OFFICER:
The Transformation to Strategic HR

ADP commissioned a study designed to provide an in-depth look at the Human Resources (HR) function in small to midsized U.S. companies. The intent of this study was to develop a detailed profile of HR professionals in this space: how they view themselves within their organizations, what they spend their time on, what causes them the most pain and where they would choose to focus their time if they could.

Because it supports every employee in an organization, the HR function reflects the growth stage of the enterprise as a whole. Across the universe of small to midsized companies, HR departments are configured to meet their individual company’s needs — whether that company is just starting out, experiencing rapid growth or responding to competitive changes.

There is an increasing emphasis on the need for “strategic HR management” — a term whose definition will vary depending upon the needs of each company. What is viewed as strategic HR in one organization may not be in another. One goal of the study was to identify what HR professionals believe to be the important HR tasks within the context of their own organization.

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