HR Outsourcing Redefined

HR Outsourcing Redefined

Realizing that HR organizations’ needs are as varied as the organizations they serve, ADP recently commissioned a study to explore administrative services needs specific to HR and benefits in midsized U.S. companies.

The intent of the study was to understand HR organizations’ current ways of doing business, as well as their feelings on the subject of outsourcing. They were invited to share their preferences along a full spectrum of business process outsourcing options—from handling tasks completely in-house as they do now, to handling tasks in-house with better tools and/or additional outside support, to partial or complete outsourcing. 

Not surprisingly, the very word “outsourcing” has an almost immediate positive or negative connotation, based on individual experience. People who have had a positive experience with outsourcing, and/or who have been through some degree of organizational change, are the most educated on the subject of outsourcing and are the most inclined to outsource.

In an increasingly challenging business climate, forward-looking midsized companies are redefining traditional outsourcing and exploring the options available to engage their employees and optimize workforce management.

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