In its February 2010 study, Benefits Management 2010,
Analysis showed that automating the enrollment process, providing employees visibility into their available benefits, and soliciting their feedback on offerings and the benefits management process are key differentiators for
Best-in-Class organizations (see sidebar on page 2 for Best-in-Class performance). This Research Brief is a follow-up to the February benchmark report and will focus on the unique challenges facing companies in the midmarket
- defined as organizations with 50 to 1,000 employees.