{"id":3039,"date":"2017-10-26T14:15:29","date_gmt":"2017-10-26T14:15:29","guid":{"rendered":"https:\/\/www.comparehris.com\/blog\/?p=3039"},"modified":"2020-05-01T19:35:29","modified_gmt":"2020-05-01T19:35:29","slug":"meet-xander-ai-ultimate-software","status":"publish","type":"post","link":"https:\/\/www.comparehris.com\/blog\/meet-xander-ai-ultimate-software\/","title":{"rendered":"Meet Xander: How Ultimate Software&#8217;s Newest AI Keeps Employees Happier and More Engaged at Work"},"content":{"rendered":"<p style=\"text-align: left;\"><a href=\"https:\/\/i0.wp.com\/www.comparehris.com\/blog\/wp-content\/uploads\/2017\/10\/Meet-Xander_.jpg?ssl=1\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" class=\" wp-image-3045 alignleft\" src=\"https:\/\/i0.wp.com\/www.comparehris.com\/blog\/wp-content\/uploads\/2017\/10\/Meet-Xander_.jpg?resize=260%2C173&#038;ssl=1\" alt=\"Xander Employee Perception AI\" width=\"260\" height=\"173\" \/><\/a>Mention the term AI in a crowded room and you\u2019ll get all kinds of reactions. From Hal the Robot references to serious questions about machine learning, artificial intelligence is something everybody\u2019s thinking about. In the HR space, everybody knows it has potential to change the way we work. The real question, however, is: how can AI make a difference to your HR processes <em>today<\/em>?<\/p>\n<p style=\"text-align: left;\">At the HR Technology Conference earlier this month, we attended a demo of <a href=\"https:\/\/www.comparehris.com\/ultipro-hcm-and-payroll\/\">Ultimate Software<\/a>\u2019s new AI function, Xander. Xander is one answer to that bottom line question. According to Ultimate Software, its goal is to:<!--more--><\/p>\n<h2 style=\"text-align: center;\"><strong>Help every employee continuously and confidently improve themselves and their organization. <\/strong><\/h2>\n<p><strong>\u00a0<\/strong><\/p>\n<p>Ultimate Software\u2019s AI philosophy is that AI shouldn\u2019t replace people or automate tasks. Instead, it should help people do what they want to do, but can\u2019t.\u00a0And that\u2019s why they created Xander.<\/p>\n<h2><strong>What Does Xander Do?<\/strong><strong>\u00a0<\/strong><\/h2>\n<p>The platform analyzes employee sentiments to help companies improve employee satisfaction, performance, and retention. The goal is to help employers understand, anticipate, and act on employee perceptions:<\/p>\n<ul>\n<li><strong>Understand<\/strong>\u2014Give employees tools to tell you about their experiences and interpret their responses.<\/li>\n<li><strong>Anticipate<\/strong>\u2014Monitor key retention drivers using heat maps to determine what is going well and which areas need improvement.<\/li>\n<li><strong>Act<\/strong>\u2014Xander provides feedback based on the results and suggests actions you can take to improve perceptions.<\/li>\n<\/ul>\n<p><a href=\"https:\/\/i0.wp.com\/www.comparehris.com\/blog\/wp-content\/uploads\/2017\/10\/Xander_employee-emotions.jpg?ssl=1\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-3041\" src=\"https:\/\/i0.wp.com\/www.comparehris.com\/blog\/wp-content\/uploads\/2017\/10\/Xander_employee-emotions.jpg?resize=500%2C269&#038;ssl=1\" alt=\"\" width=\"500\" height=\"269\" srcset=\"https:\/\/i0.wp.com\/www.comparehris.com\/blog\/wp-content\/uploads\/2017\/10\/Xander_employee-emotions.jpg?w=500&amp;ssl=1 500w, https:\/\/i0.wp.com\/www.comparehris.com\/blog\/wp-content\/uploads\/2017\/10\/Xander_employee-emotions.jpg?resize=300%2C161&amp;ssl=1 300w, https:\/\/i0.wp.com\/www.comparehris.com\/blog\/wp-content\/uploads\/2017\/10\/Xander_employee-emotions.jpg?resize=450%2C242&amp;ssl=1 450w\" sizes=\"auto, (max-width: 500px) 100vw, 500px\" \/><\/a><\/p>\n<h2><strong>How Does It Work? <\/strong><\/h2>\n<p>Xander is a combination of AI products, not a stand-alone technology (<a href=\"https:\/\/www.ultimatesoftware.com\/Contact\/employee-survey-feedback-software-perception\" target=\"_blank\" rel=\"noopener noreferrer\">view a demo here<\/a>). It uses several tools to achieve the goal of continual improvement:<\/p>\n<ul>\n<li><strong>Sentiment Analysis<\/strong>\u2014Identifies emotional drivers behind employee comments and categorizes them as positive, negative, indifferent, enthusiastic, confused, angry, frustrated, nervous, etc.<\/li>\n<li><strong>Machine Learning<\/strong>\u2014Xander learns how employees are feeling based on the way they communicate, and it produces more accurate results than human analysts can.<\/li>\n<li><strong>Natural Language Processing<\/strong>\u2014Rather than relying on check boxes or traditional rating systems to gauge employee perceptions, natural language processing can pull data from the natural language used in text-based survey responses, reviews, and social media posts.<\/li>\n<li><strong>Action Recommendations<\/strong>\u2014Using the data gathered from employee responses, Xander predicts behavior and recommends actions. For example, if high performers are stressed about management, they may be at risk. Xander can identify where managers are missing opportunities to support those employees and recommend actions to boost engagement.<\/li>\n<li><strong>Name Redaction<\/strong>\u2014The system is programmed to redact names so that you can keep your finger on the pulse of the company in a non-threatening way. The goal is to identify weak areas and action opportunities, not to call out specific employees.<\/li>\n<\/ul>\n<p><a href=\"https:\/\/i0.wp.com\/www.comparehris.com\/blog\/wp-content\/uploads\/2017\/10\/Xander_Text-Analysis.jpg?ssl=1\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-3044\" src=\"https:\/\/i0.wp.com\/www.comparehris.com\/blog\/wp-content\/uploads\/2017\/10\/Xander_Text-Analysis.jpg?resize=500%2C305&#038;ssl=1\" alt=\"Xander Sentiment Analysis\" width=\"500\" height=\"305\" srcset=\"https:\/\/i0.wp.com\/www.comparehris.com\/blog\/wp-content\/uploads\/2017\/10\/Xander_Text-Analysis.jpg?w=500&amp;ssl=1 500w, https:\/\/i0.wp.com\/www.comparehris.com\/blog\/wp-content\/uploads\/2017\/10\/Xander_Text-Analysis.jpg?resize=300%2C183&amp;ssl=1 300w, https:\/\/i0.wp.com\/www.comparehris.com\/blog\/wp-content\/uploads\/2017\/10\/Xander_Text-Analysis.jpg?resize=450%2C275&amp;ssl=1 450w\" sizes=\"auto, (max-width: 500px) 100vw, 500px\" \/><\/a><\/p>\n<p>Ultimate Software\u2019s bottom line philosophy has always been \u201cPeople First.\u201d With Xander, they\u2019re taking that concept to a whole new level. We look forward to seeing continued innovation with AI concepts across other HR activities like recruiting, onboarding, and succession planning.<\/p>\n<p><em>Ready to find an HR technology solution for your business? Our <a href=\"https:\/\/www.comparehris.com\/hris-hrms-survey\/\">HRIS Comparison Tool <\/a>helps you compare and contrast software platforms based on your unique requirements.<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Mention the term AI in a crowded room and you\u2019ll get all kinds of reactions. From Hal the Robot references to serious questions about machine learning, artificial intelligence is something everybody\u2019s thinking about. In the HR space, everybody knows it has potential to change the way we work. The real question, however, is: how can &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/www.comparehris.com\/blog\/meet-xander-ai-ultimate-software\/\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;Meet Xander: How Ultimate Software&#8217;s Newest AI Keeps Employees Happier and More Engaged at Work&#8221;<\/span><\/a><\/p>\n","protected":false},"author":8,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"enabled":false},"version":2}},"categories":[135,4],"tags":[],"class_list":["post-3039","post","type-post","status-publish","format-standard","hentry","category-employee-engagement","category-hr-software-information","entry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.3.1 - 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